Time equals money in almost every industry; no more so than in healthcare. No-shows represent an enormous financial drain on the system, due to the high costs of appointments. Text reminders of patient appointments are the perfect modern solution to this issue!
- Statistically, appointment reminders significantly reduce the number of no-shows.
- Protection of patient privacy is ensured: no names or personal information are ever included in the text. The text is a simple appointment reminder.
- Fully linked to the clinician’s schedule in Barnestorm: the reminders trigger based on the patient schedule.
- The patient can reply to the text to confirm or cancel an appointment.
- Text message reminders dramatically reduce late and missed appointments.
- The patient and their family appreciate reminders for any appointments, because few people keep calendars and many people forget about their time commitments.
- An SMS messaging service provides a non-intrusive system that’s scheduled and automated for the benefit of the patient, increasing patient safety and satisfaction.
- Clinician schedules can be maintained by office staff or by the clinicians, making it easy to run a busy office.
- Office staff can accept incoming text replies from patients and make schedule changes accordingly. These updates show immediately.
- Providers can track patient receipt of text messages.
- Barnestorm staff schedules can be added to Google calendars for ease of remote viewing for clinicians!
Call 877-999-1171 or email Barnestorm today to learn how Text Reminders can enhance your productivity and the satisfaction of your staff and patients.
Text Appointment Reminders are a modern essential for many providers, such as:
- Home Health
- Community Alternatives Programs
- Personal Care Services
- Behavioral Health
- Mental Health and IDD
What is NC HealthConnex?
NC HealthConnex is the state-designated health information exchange. It’s designed to link various health systems and existing HIE networks. The goal is to provide a holistic view of the patient’s electronic health record through a secure, standardized system. This connection allows providers to easily access and share important patient health information across a statewide network. The diagram to the right demonstrates how NC HealthConnex relates to the patient electronic health record from a doctor perspective.
Credit: NC Health Information Exchange
What is the NC HIEA?
The North Carolina Health Information Exchange Authority (NC HIEA) was created by the North Carolina General Assembly. It’s role is to oversee the NC HealthConnex (NCGS 90-414.7). Additionally, NC HIIA supports national and state healthcare agendas with the intent of reducing consumer healthcare costs. NC HIEA is committed to continuously improving NC HealthConnex and to moving toward more efficient and effective patient care through new technologies and best practices.
Purpose of the NC HIE
The ultimate vision for NC HealthConnex is to enable access to information to support improved healthcare quality and outcomes. In addition to access and information exchange, the system also promotes health information analysis. By making information readily available to providers, the HIE network will :
- improve healthcare quality
- enhance patient safety
- improve health outcomes
- reduce overall healthcare costs
Who Needs to Connect
All healthcare providers who receive state funds, such as Medicaid, are required to connect to NC HealthConnex by June 1, 2019. This date may change, so please watch for date updates.
See below for the NC HIEA’s reports on connected organizations and the data they’re providing, as well as connected EHR systems:
While this information relates to NC HealthConnex, other states across the country will also be implementing similar requirements. If your state mandates connectivity to an HIE, Barnestorm can help.