Important Contacts/References For Billing Staff
Barnestorm Knowledgebase is a great resource for Barnestorm issues and billing issues. However, Barnestorm support does not cover Medicare issues, so you will need to contact Medicare to resolve issues. If you cannot find what you are looking for in our Knowledgebase, listed below are some useful references.
Medicare:
Medicare website: www.palmettogba.com/Medicare
The Claims Processing Issues Log is a great “go-to spot” for common billing issues.
The Claims Submission Error Help link provides a listing of denial reason codes and suggestions to resolve those denials.
Medicare Technology Center 1-866-749-4301
The Medicare Technology Center can assist you with DDE Log-in issues and assist you with problems/issues with ERA downloads.
TIP: You will need your submitter I.D., NPI number, Tax I.D. number and PTAN number.