(When viewing the 277CA response file for errors)
If you are under Billing > HIPAA Transactions > View HIPAA Transactions and select the claim and 277 bullet and receive an error "Rejected for Invalid Information...Code A7:719" then run the following steps:
- Go to Accounts Receivable > Post Payments > Set Up ERA Codes
- Click the Update List of HIPAA 5010 Response Codes tab
- Click the Import HIPAA 5010 Error Codes and Descriptions button
- Go back to Billing > HIPAA Transactions > View HIPAA Transactions and select the claim and 277 bullet to review the response again for a new message