SPECIAL BULLETIN COVID-19 #32: Rate Increase and Claims Reprocessing


(Full article can be found here: https://medicaid.ncdhhs.gov/blog/2020/04/03/special-bulletin-covid-19-32-rate-increase-and-claims-reprocessing.  For any additional information, please contact Medicaid.)
 
Friday, April 3, 2020

Effective March 10, 2020, the Division of Health Benefits (DHB) implemented a 5% rate increase for the Medicaid provider groups listed below. DHB will systematically reprocess claims submitted with dates of service beginning March 10, 2020, through the implementation date of the rate increase.

Claims reprocessing for Skilled Nursing Facility providers will be reflected in the April 7, 2020, checkwrite. All other provider groups claim reprocessing will be included in subsequent checkwrites beginning April 14, 2020. 

Providers receiving a 5% Increase in fee-for-service reimbursement rates:

  • Skilled Nursing Facilities
  • Hospice Facilities
  • Local Health Departments
  • Private Duty Nursing
  • Home Health 
  • Fee for Service Personal Care Services
  • Physical, Occupational, Respiratory, Speech and Audiology Therapies
  • Community Alternatives for Children (CAP/C) Personal Care Services (PCS)
  • Community Alternatives for Disabled Adults (CAP/DA) Personal Care Services (PCS)
  • Children’s Developmental Service Agency (CDSA)

Reprocessed claims will be displayed in a separate section of the paper Remittance Advice (RA) with the unique Explanation of Benefits (EOB) codes 10316 and 10317 – CLAIMS REPROCESSED AS A RESULT OF 5% RATE INCREASE EFFECTIVE MARCH 10, 2020 ASSOCIATED WITH THE COVID-19 PANDEMIC. The 835 electronic transactions will include the reprocessed claims along with other claims submitted for the checkwrite (there is no separate 835). Please note that depending on the number of affected claims you have in the identified checkwrite, you could see an increase in the size of the RA.

Reprocessing does not guarantee payment of the claims. Affected claims will be reprocessed. While some edits may be bypassed as part of the claim reprocessing, changes made to the system since the claims were originally adjudicated may apply to the reprocessed claims. Therefore, the reprocessed claims could deny.

Author: 
GDIT, (800) 688-6696